Client Fund Protection
Posted in 9th June 2025 by Thomas Williams
Categories: Useful Links
Maison Cambria is registered with Client Money Protect, the UK’s largest independent
government approved scheme. CMP is an insurance scheme designed to protect client funds
held by letting agents or property management companies.
The primary purpose of CMP is to ensure that, in the unlikely event that an agent misuses or
mishandles client funds, the money remains safe and can be recovered.
When we collect money on behalf of clients, such as rent, deposits, or service charges, these
funds are kept in a separate, ring-fenced account. CMP schemes ensure that, in the event we
were to become insolvent, misappropriate funds, or fail to return client money, landlords, tenants
and leaseholders can make a claim through the CMP scheme. The scheme will then reimburse
the client for any lost funds, up to a maximum of £25,000 for stolen or misappropriated monies
held by the agent. Client Money Protect will pay a maximum of £500,000 to all landlords and
tenants affected by the incident. In the United Kingdom, it is a legal requirement for letting and
property management agents to be members of an approved CMP scheme. This regulation
ensures transparency, accountability, and financial protection for both
landlords, tenants, and leaseholders.
In addition to CMP, we also carry Professional Indemnity Insurance with Tokio Marine HCC.
This provides further cover in the event of any damages or losses and provides comprehensive
cover in the following events: Breach of Professional Duty; Employee Misconduct;Defamation;
Confidentiality Breaches; Intellectual Property; Loss of Documents and Civil Liability.
Please note that we are also members of the Property Ombudsman which provides additional
protection for our property and block management work.