Client Fund Protection

Posted in 9th June 2025 by

Categories: Useful Links

Maison Cambria is registered with Client Money Protect, the UK’s largest independent

government approved scheme. CMP is an insurance scheme designed to protect client funds

held by letting agents or property management companies.

The primary purpose of CMP is to ensure that, in the unlikely event that an agent misuses or

mishandles client funds, the money remains safe and can be recovered.

When we collect money on behalf of clients, such as rent, deposits, or service charges, these

funds are kept in a separate, ring-fenced account. CMP schemes ensure that, in the event we

were to become insolvent, misappropriate funds, or fail to return client money, landlords, tenants

and leaseholders can make a claim through the CMP scheme. The scheme will then reimburse

the client for any lost funds, up to a maximum of £25,000 for stolen or misappropriated monies

held by the agent. Client Money Protect will pay a maximum of £500,000 to all landlords and

tenants affected by the incident. In the United Kingdom, it is a legal requirement for letting and

property management agents to be members of an approved CMP scheme. This regulation

ensures transparency, accountability, and financial protection for both

landlords, tenants, and leaseholders.

In addition to CMP, we also carry Professional Indemnity Insurance with Tokio Marine HCC.

This provides further cover in the event of any damages or losses and provides comprehensive

cover in the following events: Breach of Professional Duty; Employee Misconduct;Defamation;

Confidentiality Breaches; Intellectual Property; Loss of Documents and Civil Liability.

Please note that we are also members of the Property Ombudsman which provides additional

protection for our property and block management work.