Reporting a boiler issue
Please note the following when reporting an issue with your boiler
- Specify wether you have heating, hot water or neither.
- Many boiler and heating systems are controlled by timers, and it is useful to know if the issue is time-specific.
- What is the pressure reading?
- This should be 1.5
- Are you on a pre-payment meter for gas and/or electric?
- If so, please check if there is credit.