Boiler

Reporting a boiler issue

Please note the following when reporting an issue with your boiler

  • Specify wether you have heating, hot water or neither.
  • Many boiler and heating systems are controlled by timers, and it is useful to know if the issue is time-specific.
  • What is the pressure reading?
    • This should be 1.5
  • Are you on a pre-payment meter for gas and/or electric?
    • If so, please check if there is credit.