Leak

Please note the following when reporting a leak:

Reporting a leak

  • Try to report the issue as precisely as possible
  • Take plenty of photographs and e-mail them to us
    • Try to e-mail smaller photos as larger e-mails may not reach our inbox
  • Try to find out as much information about the source of the leak as possible
  • Is the leak from the shower?
    • Is it electric, or on mains?
  • Is the leak from the toilet?
    • Investigate the inlet and the waste
    • Please include wether the flush is a handle or a push